Next 6-week session runs Sept 13-Oct 18

Small group coaching meets on Mondays 10:30-11:30am MT

How it works

6 weeks of content with expert feedback and small group coaching

  • 2-3 hours weekly of interactive lessons

    Writing is a skill that requires practice. In our course, you'll be able to watch videos, read text, and complete exercises at your own pace each week.

  • Individual written feedback weekly

    Each week, you'll turn in one assignment for feedback from your dedicated coach. Their comments, questions, and guidance will help you see what strategies you are using, where some gaps still exist, and what you can do to keep improving.

  • Live small group coaching weekly

    You'll meet with your coach and others working through the course for one hour each week to review that week's lessons, ask questions, and talk about how to incorporate the skills and strategies into your daily lives.

Watch Intro Video

Welcome to the course

What you will learn

  • Key habits for effective communication

  • 7 questions to ask in planning any document

  • Areas to focus on when drafting a document

  • Techniques for writing clearly, concisely, and considerately

  • Strategies to use when revising


Great experience!

Marjorie Z, April 3, 2020

My mind is still blown over the north, south, east, and west are not capitalized. I have been doing that for about 50 years. I do feel like I learned a lot and was reminded of things I had forgotten. I am sure I will be able to use this in my everyday work life. I thought the virtual training went very well, was very pleased and comfortable with it.

Your expert

President, CEO, and Lead Trainer

Jenny Morse, PhD

Jenny Morse is the founder and CEO of Appendance, Inc, which provides business writing training to professionals working at companies along the Front Range and around the country. She earned her Bachelor’s degree at Bowdoin College in Maine, her Master’s in Creative Writing at the University of Colorado—Boulder, and her PhD in English at the University of Illinois—Chicago. As a freelance writer and editor, she has written website copy, crafted award speeches, and ghostwritten for a few CEOs, publishing articles in Forbes, Inc., and Wired. Her articles about common grammar errors, writing habits, and entertaining writing stories can be found at

With so many business writing courses out there, how do you decide which one to take?

Appendance's Better Business Writing course is different from most other business writing courses because you work with an expert.

Can you learn to write better just by watching videos? We don't think so. And we have years teaching in higher education and training professionals like you to back us up. That's why our program is more than video content. We provide weekly writing assignments, feedback, and small group coaching, so you can get the guidance you need to become a better business writer.
Us: videos, interactive lessons, weekly exercises, connections, individual feedback, weekly coaching sessions. Them: videos--no really, that's it

How do you know if this course is for you?

  • You struggle to draft your messages, sometimes staring at the blank screen not sure where to start

  • You want every message to be absolutely perfect so you keep tweaking every single word, sometimes sending messages later than you should

  • You've been told that your messages are too long, too short, too happy, too abrupt, or people say that you "write just like you speak" or that "you're nicer than they thought you'd be"

  • You want to make sure you are writing "correctly" or you want to find out if what you learned about writing in middle school is still true

Find out if this course is right for you

Take our 10-question Writing Skills Quiz

Want to find out more about what you'll learn with us?

Contact Us

Feel free to contact us with any questions you have about the course, group rates, or general information!

Course curriculum

  • 2

    Week 1: Credibility

    • What do you think about credibility?

    • Why does credibility matter?

    • Articles on credibility

    • Determining credibility

    • What signs of credibility (or its lack) do you notice in 5 emails you've received this week?

    • Difference between speaking and writing

    • "Fun" quizzes on non-verbal communication

    • Practice identifying tone

    • Your Week 1: Credibility assignment

    • Small group coaching session

  • 3

    Week 2: Plan--What to Do Before You Write

    • What are the steps you take before writing?

    • Why do you need a plan?

    • Purpose and audience: The first 5 questions

    • Medium and Approach: The last 2 questions

    • Consider purpose, audience, medium, and approach

    • Practice planning with these scenarios

    • Reflect on the planning process

    • Your Week 2: Plan assignment

    • Small group coaching session

  • 4

    Week 3: Writing Messages Part 1--Complete and Clear

    • How to draft messages effectively

    • Article: Bad Writing Is Destroying Your Company’s Productivity

    • Timed writing

    • Strategies for complete messages

    • Practice checking for completeness

    • Strategies for clear messages

    • Practice crafting clearer sentences

    • Practice crafting a clearer message

    • Reflect on completeness and clarity in messages this week

    • Your Week 3: Writing Messages Part 1--Complete and Clear assignment

    • Small group coaching session

  • 5

    Week 4: Writing Messages Part 2--Concise and Considerate

    • Strategies for concise messages

    • Articles on conciseness

    • Practice crafting concise sentences

    • Strategies for considerate messages

    • Practice crafting considerate sentences

    • Practice crafting a clear and considerate message

    • Reflect on conciseness and consideration in messages this week

    • Your Week 4: Writing Messages Part 2--Concise and Considerate assignment

    • Small group coaching session

  • 6

    Week 5: Formatting Messages

    • How people read

    • Article: Students Learn Better from Print than Screens

    • Practice finding the main ideas

    • Paragraphing

    • Practice using paragraphs

    • Formatting techniques that draw or repel attention

    • Practice with formatting techniques

    • Reflect on formatting in messages this week

    • Your Week 5: Formatting Messages assignment

    • Small group coaching session

  • 7

    Week 6: Editing and Proofreading

    • What do you think is the difference between editing and proofreading?

    • The difference between editing and proofreading

    • Why it’s so hard to proofread our own work

    • Articles on the challenges of proofreading

    • Your typo stories

    • Punctuation

    • Practice punctuating sentences

    • Techniques to improve proofreading success

    • Your revising strategies

    • Practice proofreading these sentences

    • Your Week 6: Editing and Proofreading assignment

    • Small group coaching session

  • 8

    Congratulations on completing the Better Business Writing course!

    • Final Assessment of your Better Business Writing

    • Thank you for your participation in the Better Business Writing course!

    • Resources for you

    • Provide feedback on the course


This class is for you!

Greg D, August 23, 2019

A co-worker said I don't need that class; it looks basic from the flyer. And I agree that I was unsure at first if I needed the class, until I sat and listened. I think the flyer should include the words, "This class will teach you writing for business with company assets and your professional reputation at stake. Yes! This means you! You need to take this class! You will learn that writing it right is critical to instilling trust in your audience and conveying credibility with your readers. These traits are key to furthering your career!"

Learned a lot!

April 21, 2020

Didn't know that it takes my brain 15 minutes to proofread anything I draft up on the computer. Also taught me to multi-task between tasks and back to communication with my coworkers or supervisors. Most useful because currently with the restrictions, my main communication is through email. Showing that I can phrase what I am saying to them without offending them when giving the message back.

Have fun when you write!

Nate B, April 3, 2020

I loved the content, and Jenny brought the positive energy/vibes I needed. So great.

Hands-on practice

Kristin S, April 2, 2020

The hands on practice was extremely helpful. I was able to identify my areas of strength and those areas that I still need to spend more time. I'm looking forward to digging into the suggested resources.


Earcillia R, March 19, 2020

I think it is important to communicate effectively in written form. I love these classes and I would attend many more

All good

August 17, 2018

There was a wealth of information provided, and I walked away with some helpful tools to improve my writing. The delivery of the training fostered engaging dialogue.

Course cost

What's included: 12-18 hours of video lectures, handouts, quizzes, and other independent tools, plus 6 writing assignments with feedback from an expert, and 6 live coaching sessions with a small group of professionals.

Want to test it out before committing to the full 6 weeks?

Try the first week for $25. If you choose to continue to the full 6-week course, your initial payment will be credited toward the full course cost.

Upcoming Sessions for 2021

Course Run Dates

  • September 13-October 18

  • November 1-December 6