Want people to like you?

Our written messages in business are our first impression. In other words, you want people to like you(r writing)... Does your writing style connect to or offend your audience? Should you use emojis? How many exclamation points is too many? Learn when and how to use these marks to shape your written words.

Writing and responding to emails is an essential function of your job, and your ability to connect with your audience determines your success. The tone and choices you make in those emails directly contribute to your credibility with your leads, clients, colleagues, and management, and chances are, the recipients of your emails are judging you. How can you avoid a negative impression and, more importantly, make a positive impression with the messages you send? How do you know whether you've included too many exclamation points or whether emojis are appropriate to use in a first email or response? We've got the answers! And we want to share them with you!  Join us at our webinar to learn tips you can apply to determine the appropriate tone based on your audience to send professional, effective emails!

Instructor(s)

Instructor Bio:

Jenny Morse is the founder and CEO of Appendance, Inc, which provides business writing training to professionals working at companies along the Front Range and around the country. She earned her Bachelor’s degree at Bowdoin College in Maine, her Master’s in Creative Writing at the University of Colorado—Boulder, and her PhD in English at the University of Illinois—Chicago. As a freelance writer and editor, she has written website copy, crafted award speeches, and ghostwritten for a few CEOs, publishing articles in Forbes, Inc., and Wired. Her articles about common grammar errors, writing habits, and entertaining writing stories can be found at appendance.com/blog.

Jenny Morse, PhD

President, CEO, and Lead Trainer